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Filing a VA disability claim can feel confusing, especially when the status changes from one stage to another. This page explains the basic steps in plain language so you can better understand what may be happening with your claim.

Step 1: Prepare and Submit Your Claim

Before VA reviews a claim, the veteran gathers and submits information to support it. This may include medical evidence, service records, private treatment records, VA medical records, personal statements, buddy statements, and any documents that help explain how the condition is connected to military service.

Submitting clear and organized evidence can help VA better understand the claim.

Step 2: Claim Received

VA has received your claim and entered it into the system. At this stage, VA confirms that the claim was submitted and begins the review process.

Step 3: Initial Review

VA reviews your claim for basic information, such as identifying details and required claim information. If something is missing, VA may contact you or request additional information.

Step 4: Evidence Gathering

VA reviews the claim and gathers the evidence needed to make a decision. This may include VA records, private medical records, service records, supporting statements, or a VA claim exam.

Step 5: Evidence Review

VA reviews the evidence connected to your claim. If more information is needed, the claim may move back to evidence gathering.

Step 6: Rating Decision

VA reviews the evidence and decides whether the claimed condition is service connected. If approved, VA assigns a disability rating based on the severity of the condition.

Step 7: Preparing Decision Letter

VA prepares the official decision letter explaining the outcome of the claim. If benefits are granted, the letter may include the disability rating, monthly payment amount, and payment start date.

Step 8: Final Review

A senior reviewer checks the claim and decision letter before the decision is finalized.

Step 9: Claim Decided

The claim decision is complete. Veterans can review the decision letter through the VA claim status tool, and VA also sends a copy by mail.

Important Note

AI Vet Guide provides general educational information to help veterans better understand the VA claim process. It is not the Department of Veterans Affairs, a law firm, or a substitute for assistance from an accredited representative.